IDD Service Coordinator

Posted: 09/07/2021

Hours: M-F 8am-5pm., flexible
Salary: $16.36 per hr.
Benefits: Medical, Life, 401a, 457, ROTH


This position is responsible for providing Service Coordination services to individuals in DADS Waiver and General Revenue programs.  The position will office primarily in Taylor county but will also serve consumers in all of the Center’s five county coverage area.  Duties will include service coordination for both adults and children.  The duties include, but are not limited to, outcome planning, and frequent in-person, long-term contact with consumers, families and service providers for medical, social, educational and related service needs.  This position requires the ability to identify problem/need areas, plan with consumer /family to meet desired outcomes, monitor service delivery, work closely and positively with family members, advocates, service provider etc., in a professional manner, be thorough in assessment and documentation, locate and utilize a variety of community resources to meet the problems/needs of each individual, negotiate and advocate with the service providers for each individual, and develop a positive relationship with each consumer and provider.  Keeps documentation of CARE forms current to meet contract requirements.  These duties are performed under supervision and in accordance with established policies with some latitude for independent judgment.  This position will work cooperatively with service providers and the community, always ensuring the consumer’s rights are respected and observed.  Skills in written and oral communication, problem solving and teamwork are essential. Capable of working flexible hours.   May be required to use a personal vehicle for performing daily activities that may include transporting consumers.  This position reports directly to the IDD Service Coordination Program Administrator.

All Betty Hardwick Center campuses are Tobacco Free. Use of any tobacco products is not permitted on any of our grounds.

Betty Hardwick Center strives to provide a trauma-sensitive culture of safety, compassion and choice. We value applicants who have training and personal experience in Trauma Informed Care.


  • Must possess a bachelor’s degree with a major in a social, behavioral, or human service field or must have been employed as a case manager for a HCS Program provider or a high school diploma and two years of paid experience as a case manager in a state or federally funded Parent Case Management Program or have graduated from Partners in Policymaking AND have personal experience as an immediate family member of an individual with a Intellectual and Developmental Disability
  • Experience working with persons with Intellectual and Developmental Disabilities is preferred.
  •  Must possess a current Texas driver’s license and qualify for Center insurance coverage. 
  • Must be proficient in computer applications such as word, excel, outlook, etc.