Endpoint Specialist

We think that coming to work should be inspirational, motivational, and fun. When you join FDLIC, it is like you are being welcomed into one big family. We love what we do, and we love outdoing ourselves and challenging each other to grow both personally and professionally every day.

 

We are currently seeking an experienced, full-time Endpoint Specialist to join our team!

 

In this position you will utilize your technical support skills to offer support to remote employees and associates who use company provided equipment or applicable company applications and serve as a security expert in implementing, reviewing and maintaining security controls for all company endpoints.

 

Requirements:

  • A minimum of two (2) years of progressive experience in personal computer hardware, software and peripherals, required
  • Previous experience using issue tracking software, such as JIRA or an equivalent.

 

Responsibilities/Essential Functions:

  • Investigation and remediation of endpoint security incidents according to corporate security policies.
  • Provision and maintain endpoints to align with corporate security policies.
  • Provide solutions to clients by identifying problems and mitigating the issue(s) through corrective steps.
  • Create and/or improve endpoint policies and procedures.
  • Recommend devices and proper techniques for use of devices within the companys environment that abides by the policies and procedures adopted by the company.
  • Remote troubleshoot issues using company provided software.
  • Maintain logs and reports on corporate equipment and supplies, as necessary.
  • Improves system performance by identifying problems and recommending changes.
  • Updates job knowledge by participating in educational opportunities and maintaining personal networks.

 

Qualifications:

  • Bachelors degree from an accredited college or university in computer science, computer engineering, MIS or related field, preferred.
  • Related subject area certifications including MCSE, ACSP, A+, Network+, Server+ and Security+, preferred.
  • Effective listening skills.
  • Strong system and security analysis skills.
  • Customer service minded when contacting or being contacted by users, managers, and vendors.
  • Excellent communication skills, both oral and written.
  • Detail oriented with the ability to multitask and quick to adapt to changing assignments.
  • Ability to use a personal computer and work within a Windows based environment using MS Office.
  • Knowledge of relevant computer applications and equipment.
  • Should be a self-starter, able to manage his/her own time.
  • Capable of organizing tasks and completing deadlines on time.
  • Ability to embrace a culture of growth and change while achieving goals.

Apply Here
 

About Funeral Directors Life

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             Funeral Directors Life offers an award-winning workplace that is truly one-of-a-kind. The company has been recognized with numerous workplace awards, including the prestigious FORTUNE magazine “Best Small & Medium Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by Texas Monthly.

             Based in Abilene, TX, Funeral Directors Life offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry."

             So, what makes Funeral Directors Life such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401 (k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul. An Equal Opportunity Employer.