Customer Service Representative I

Posted: 11/03/2019

CRC is looking for energetic and dedicated people to help us achieve our vision of exceeding our member/customer expectations.We look for quick learners with the proven ability to handle multiple priorities in a fast-paced environment, while encompassing a professional attitude, company and customer focus and effective communication skills.A CSR plays an integral part in providing quality service to members/customers of electric cooperatives and energy providers from across the United States. CSRs assist customers with their telephone inquiries by answering questions, resolving concerns, and providing/receiving information; involves spending extensive time multi-tasking on a computer and telephone. If you thrive in a fast-paced, customer-focused environment, are able to interface with a variety people in a positive manner; work well independently and as part of a team; possess strong written and verbal communication, listening and problem solving skills; and are flexible and receptive to change, you may be a good candidate for this position.Typically, CRC offers a variety of shifts including early morning, afternoon/evening and overnight hours. Scheduling usually includes working a weekend rotation along with a holiday rotation due to CRC being a 24-hour/7 day-a-week service provider. CRC offers competitive pay, weekend and shift differentials, paid training, educational/tuition assistance, benefits (medical, dental and vision), paid time off, and 401K plan with up to a 6% match, plus more, for both full-time and part-time employees.CRC is currently hiring at all sites. Once CRC has received your application, we will contact you if your background and experience meet what we are looking for. CRC will keep all applications on file for one year.