Assist in developing a team spirit among branch personnel and instill pride and value in the system. Assists in managing the grocery branch operation. Internal contacts are operations, Loan Administration and MasterCard personnel. External contacts include current and prospective customers and grocery store personnel. Will be required to work Saturdays and holidays.
High school graduate/equivalent is required, Associates degree is preferred. Two years retail or bank experience is also required; two years supervisory experience is preferred. Basic math proficiency and aptitude; demonstrated academic record of achievement in social and leadership skills. Demonstrate aptitude to handle sensitive operational transaction and customer relationships; professional appearance; demonstrate social skills; excellent communications skills; self-sufficient; ability to adjust to flexible hours and ability to sell products and services. Will assist in the supervision of staff and daily operations. Thorough knowledge of negotiable instruments and commercial law is preferred.
Physical qualifications include: read terminal screen; communicate effectively both verbally and in writing with customers and staff; transport money bus from vault to teller drawer (approximately 20 pounds); communicate/hear telephone conversations. Mobility includes: operate all computer terminals; move about the grocery store to visit with customers; access to facility. Mental qualifications include: read at a level sufficient to understand memorandums, etc.; write in a clear, concise and legible manner in order to compose various forms; apply mathematical functions in order to assist customers; learn and understand AS 400 computer system to perform various functions.Actively participate in the sales and service culture, support the values of the organization and follow established Bank policies and procedures.